--- title: How is My Factor Subscription Billed? description: Learn how Factor A/E pricing works, including monthly vs. annual plans, volume discounts, prorated billing, and what happens after your trial ends. --- [Skip to content](https://library.factorapp.com/how-is-my-factor-subscription-billed#main-content) English Show submenu for translations ![](https://library.factorapp.com/hs-fs/hubfs/DarkLogo-1.png?width=240&height=52&name=DarkLogo-1.png) Open main navigation Close main navigation - English Show submenu for translations - [Return to Factor](https://my.factorapp.com/) [Return to Factor](https://my.factorapp.com/) How can we help you? - There are no suggestions because the search field is empty. 1. [Factor Knowledge Base](https://library.factorapp.com/?hsLang=en) 2. [Frequently Asked Questions](https://library.factorapp.com/frequently-asked-questions?hsLang=en) 3. [Subscription](https://library.factorapp.com/frequently-asked-questions?hsLang=en#subscription) # How is My Factor Subscription Billed? ## Factor is priced by the seat/user and offers quantity and annual discounts as well as pro-rated pricing for changes in user count. ### **💰 How Our Pricing Works** Factor A/E is a subscription-based app designed for architecture and engineering firms. You can choose to pay **monthly** or **annually**, and the more users you have, the more you save.   ### **💳 Subscription Options** | #### **Plan Type** | #### **Monthly Cost Per User** | #### **Discount vs Monthly** | #### **Example Annual Price (Firm)** | | --- | --- | --- | --- | | **Annual** | $30 | 17% | $360 per user | | **Monthly** | $36 | — | $432 per user | > *💡 Discounts for certain user/seat quantities are available for 25+ and 50+ users* > > *💡 Discounts for certain user/seat quantities are available for 25+ and 50+ users*   ### **🔄 Adjusting Seats and Billing** If your team size changes, here’s how billing works: - **Monthly plans**: You’ll be **prorated** for any seats added or removed during the billing cycle. - *Example*: Add a new user halfway through the month and pay $18 (half of $36) on your next invoice. - **Annual plans**: You’ll be **prorated** for any **additional seats** you add during your annual term. - *Example*: Add a user 6 months into your term at the $30/month rate and pay $180 (6 months × $30). > *⛔ We don’t refund for removed seats, but you can always reassign them to someone else.* ### **⏳ Will I Get Billed After My Trial Expires?** You’ll **only be charged** if you’ve entered a **payment method** during your trial. - If you **did enter** a payment method, your account will automatically move to a **monthly subscription** based on the number of users you’ve added—**excluding any demo users** that came preloaded in your trial. - If you **did not enter** a payment method, your trial will simply **expire**, and your account will be **locked** until you choose to subscribe. You can always update your billing settings in **SETTINGS** if you’d like to enter a payment method before your trial ends—or wait until you’re ready to move forward.   ### **🧾 Managing Billing & Plan Info** Anyone with **firm admin permissions** can view and manage your subscription in **SETTINGS**. From there, you can: - Update your payment method - Review your current plan and active seat count - Add or remove users - Switch between monthly and annual billing ### **📬 Need to Update Your Firm's Billing Contact?** If you need to change who receives billing-related emails and invoices, just email us at **help@factorapp.com** and our team will get it updated for you. - [User Management](https://library.factorapp.com/user-management?hsLang=en) - [Time and Expense Entry](https://library.factorapp.com/time-and-expense-entry?hsLang=en) - [Video Library](https://library.factorapp.com/video-library?hsLang=en#main-content) - [Time](https://library.factorapp.com/video-library?hsLang=en#time) - [Invoicing](https://library.factorapp.com/video-library?hsLang=en#invoicing) - [The Pulse](https://library.factorapp.com/video-library?hsLang=en#the-pulse) - [Projects](https://library.factorapp.com/video-library?hsLang=en#projects) - [CRM](https://library.factorapp.com/video-library?hsLang=en#crm) - [QuickBooks Integration](https://library.factorapp.com/video-library?hsLang=en#quickbooks-integration) - [Settings](https://library.factorapp.com/video-library?hsLang=en#settings) - [Schedule](https://library.factorapp.com/video-library?hsLang=en#schedule) - [Reports](https://library.factorapp.com/video-library?hsLang=en#reports) - [FactorPay](https://library.factorapp.com/video-library?hsLang=en#factorpay) - [Weekly Webinars](https://library.factorapp.com/weekly-webinars?hsLang=en#main-content) - [Previously Recorded Sessions](https://library.factorapp.com/weekly-webinars?hsLang=en#previously-recorded-sessions) - [Frequently Asked Questions](https://library.factorapp.com/frequently-asked-questions?hsLang=en#main-content) - [FactorPay](https://library.factorapp.com/frequently-asked-questions?hsLang=en#factorpay) - [Budget Setup](https://library.factorapp.com/frequently-asked-questions?hsLang=en#budget-setup) - [Project Setup](https://library.factorapp.com/frequently-asked-questions?hsLang=en#project-setup) - [Subscription](https://library.factorapp.com/frequently-asked-questions?hsLang=en#subscription) - [QuickBooks Online Integration](https://library.factorapp.com/frequently-asked-questions?hsLang=en#quickbooks-online-integration) - [Invoicing](https://library.factorapp.com/frequently-asked-questions?hsLang=en#invoicing) [![](https://library.factorapp.com/hs-fs/hubfs/DarkLogo-1.png?width=240&height=52&name=DarkLogo-1.png)](https://library.factorapp.com/?hsLang=en) [mailto:email@email.com](mailto:email@email.com) Copyright © 2025, Factor A/E