---
title: Frequently Asked Questions | Factor Knowledge Base
description: Find answers to frequently asked questions about Factor functionality here!
---

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1. [Factor Knowledge Base](https://library.factorapp.com/)
2. [Frequently Asked Questions](https://library.factorapp.com/frequently-asked-questions)

# Frequently Asked Questions

 Find answers to frequently asked questions about Factor functionality here!

## FactorPay

- [How to Sign Up for FactorPay: A Step-by-Step Guide](https://library.factorapp.com/payrix-application-instructions)

## Budget Setup

- [How to Enter Pre-Factor Expenses](https://library.factorapp.com/how-to-enter-pre-factor-expenses)
- [What is the difference between "Direct" and "Indirect" labor for billable and non-billable time?](https://library.factorapp.com/direct-and-indirect-labor-for-billable-and-non-billable-time)

## Project Setup

- [How do I create a new client?](https://library.factorapp.com/create-a-new-client)

## Subscription

- [How is My Factor Subscription Billed?](https://library.factorapp.com/how-is-my-factor-subscription-billed)
- [How do I cancel or change my Factor75 Meal Plan?](https://library.factorapp.com/how-do-i-cancel-or-change-my-factor75-meal-plan)

## QuickBooks Online Integration

- [How Does Factor Integrate with QuickBooks Online?](https://library.factorapp.com/how-does-factor-integrate-with-quickbooks-online)
- [How do I troubleshoot expenses not syncing from QuickBooks Online to Factor?](https://library.factorapp.com/how-do-i-troubleshoot-expenses-not-syncing-from-quickbooks-online-to-factor)

## Invoicing

- [How do I write off time in Factor?](https://library.factorapp.com/how-do-i-write-off-time-in-factor)
- [How do I mark invoices paid in Factor?](https://library.factorapp.com/how-do-i-mark-invoices-paid-in-factor)
- [Why Don't I See Fields to Enter a Percent or Dollar Amount When Invoicing Fixed Fee Phases?](https://library.factorapp.com/why-dont-i-see-fields-to-enter-a-percent-or-dollar-amount-when-invoicing-fixed-fee-phases)
- [Why Aren’t Phases Appearing on the Fixed Fee Tab in My Invoice Draft?](https://library.factorapp.com/why-arent-phases-appearing-on-the-fixed-fee-tab-in-my-invoice-draft)

- [User Management](https://library.factorapp.com/user-management)
- [Time and Expense Entry](https://library.factorapp.com/time-and-expense-entry)
- [Video Library](https://library.factorapp.com/video-library#main-content)

    - [Time](https://library.factorapp.com/video-library#time)
    - [Invoicing](https://library.factorapp.com/video-library#invoicing)
    - [The Pulse](https://library.factorapp.com/video-library#the-pulse)
    - [Projects](https://library.factorapp.com/video-library#projects)
    - [CRM](https://library.factorapp.com/video-library#crm)
    - [QuickBooks Integration](https://library.factorapp.com/video-library#quickbooks-integration)
    - [Settings](https://library.factorapp.com/video-library#settings)
    - [Schedule](https://library.factorapp.com/video-library#schedule)
    - [Reports](https://library.factorapp.com/video-library#reports)
    - [FactorPay](https://library.factorapp.com/video-library#factorpay)
- [Weekly Webinars](https://library.factorapp.com/weekly-webinars#main-content)

    - [Previously Recorded Sessions](https://library.factorapp.com/weekly-webinars#previously-recorded-sessions)
- [Frequently Asked Questions](https://library.factorapp.com/frequently-asked-questions#main-content)

    - [FactorPay](https://library.factorapp.com/frequently-asked-questions#factorpay)
    - [Budget Setup](https://library.factorapp.com/frequently-asked-questions#budget-setup)
    - [Project Setup](https://library.factorapp.com/frequently-asked-questions#project-setup)
    - [Subscription](https://library.factorapp.com/frequently-asked-questions#subscription)
    - [QuickBooks Online Integration](https://library.factorapp.com/frequently-asked-questions#quickbooks-online-integration)
    - [Invoicing](https://library.factorapp.com/frequently-asked-questions#invoicing)

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